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- Ryerson representatives conducted interviews in March with senior leadership and department managers and medial staff to assess the emergency department services, identify areas for improvement and to make recommendations for improving "door to doc" time, easier admission process, better customer service and improved efficiency. The hospital was given a timeline for implementing the changes. Ryerson representatives have completed three follow-up visits.
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- Hospital profitability improvement expert Peter Ryerson says education will be vital for hospitals to keep their doors open. As president of Ryerson Healthcare Consultants, he has knowledge and experience gained through working with more than 540 hospitals in 40 states.
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- The Ryerson team of hospital charge capture specialists includes people who have considerable experience as RNs in both areas, with track records of success in improving their client hospitals' revenues.
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- Hospitals striving for better emergency department patient satisfaction ratings can help themselves through effective communication with patients and other stakeholders.
Improvement in emergency department patient satisfaction typically leads to gains in volume and market share, according to Ryerson Healthcare Consultants, medical revenue specialists and the nation's leader in emergency department improvement. Ryerson serves clients with a process based on best practices and experience with more than 540 hospitals in 40 states.
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- Experience proves extraordinary patient-focused care at the front door of hospitals elevates patient satisfaction. It also leads to increases in patient volume and revenue. Ryerson Healthcare Consultants develops comprehensive emergency department process improvement plans. When hospitals do their job properly at the "front door" - emergency departments - the result is elevated patient satisfaction that can lead to increased market share.
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- One thing is certain about healthcare management: there is no shortage of emergency department consultants. What distinguishes the best, however, is effectively assisting in executing their recommendations and monitoring results.
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- Many healthcare organizations miss millions of dollars in surgical billings by failing to properly document all services rendered.
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